Top 5 Best Data Backup And Recovery Tools For Salesforce

Do you know salesforce will stop giving its premium service of Data Recovery in case of Data Loss from 31st July 2020? We came to know about its service when we logged a data recovery case with Salesforce support team and they told us that we can recover your lost data but it will take maximum duration of  6 weeks to 8 weeks. Then we came to know the recent announcement made by salesforce.
In this article, I will focus my discussion on the Top 5 best data backup and recovery tools for Salesforce that we will have once this data recovery service will be retired by salesforce.

Salesforce Data Vs Metadata

In order to understand this, article in detail, first, we need to understand the difference between Salesforce Data as well as Salesforce Metadata.
Salesforce Data: It refers to the records stored in our standard and custom objects. All the records in salesforce are referred by a datatype known as ID. Data are like a spreadsheet where values are stored in the form of cells whereas in salesforce the Data are stored in the form objects like Accounts, Cases, Leads, Chatter, Files etc.
Salesforce Metadata: Metadata is the configuration/customization changes that you do with respect to the business requirement of the salesforce. For example changing custom fields, apex trigger, apex classes, assignment rules etc.
Thus, in short, Salesforce Data Service is getting retired from Salesforce but not Salesforce Metadata.


Top 5 Best Data Backup And Recovery Tools For Salesforce
Top 5 Best Data Backup And Recovery Tools For Salesforce – SFDC247.COM

What is Salesforce Data Backup And Recovery Service?

There are many situations where salesforce users would have accidentally deleted important data from production instance of salesforce by using data loader or manually they would have deleted the data. To retrieve those lost data you have to log a data recovery case with salesforce and salesforce will provide you certain estimates like by when they can restore your data back to your instance. Thus, to restore your lost data is known as salesforce data backup and recovery service.
#Note: Salesforce Data Backup Recovery is not a free service it comes with a cost of 10,000 US Dollars/organization.


You can also read: What is Environment, Sandbox, Types Of Sandbox And How To Create Sandbox From Production

Why Salesforce Data Recovery Service Is Getting Retired?

As per the salesforce knowledge article number 000352139, the data recovery is done by the salesforce support team and it takes a lot of time to retrieve whole data and the results are not accurate. In short, salesforce will not guarantee that even after taking its premium service it won’t be able to recover data from salesforce organization.

Thus, the time constraint is a major factor which led to the retirement of Salesforce Data Recovery.

What Are The Ways To Perform Data Recovery In Salesforce

To understand this concept let us take a case scenario, SFDC247 user is working on data update activity where he needs to perform delete operation.

Case Scenario: Upload an excel sheet with ID for certain object say Account, then perform delete operation.

Solution: You can perform delete operation in salesforce via tools Data Loader, Workbench etc.

In the above scenario if you would like to retrieve those records then you will have the following options.

  1. Try to restore those deleted records from the recycle bin.                                                    #Note: Records can be stored in the recycle bin for the maximum period of 15 days and after that those records will be deleted permanently.
  2. The .csv file that you have used to delete the records the same file can be used to insert the records in salesforce.
  3. Use a SOQL Query to retrieve deleted records using ALL Rows and IsDeleted. You can use the query in the below format

Select IsDeleted FROM ObjectName WHERE Id = 'Give Your RecordId' ALL ROWS

In the above case scenario, we have directly done the delete operation but still, we have the ID’s for the record which would play an important role, if we would like to retrieve those records from salesforce.

What are the 5 Best Tools Available In AppExchange For Data Backup And Recovery For Salesforce?

There are many tools which are available in the app exchange marketplace and salesforce also recommends us to use these tools for data backup and recovery of data as well as metadata components.


Ownbackup: OwnBackup is a product based company and provide support in backing up your salesforce data as well as salesforce metadata on a real time. It supports various cloud solutions such as salesforce (CRM Based Company), nCino (One single platform for banking software which uses salesforce platform), Veeva (Cloud based solution which supports life science projects uses salesforce as a platform) and sage.


Copyright image OwnBackup

If you are looking out for a salesforce data recovery solution than you can contact them using this page

Spanning: Spanning is a very powerful cloud backup solution for Salesforce, G-suite and office 365 provided by a kaseya company Spanning. This company is a competitor for many companies because it provides a very simple click based approach to backup salesforce data within short span of time. It has already helped more than 10k organizations and its a growing company which you can eye for if you need a backup solution for salesforce.

Spanning Cloud Backup Solution
Copyright image of Spanning

You can always contact them using there page:

Odaseva: Odaseva is another enterprise solution to backup your data with ease. It uses its data governance platform to automate the backup process and is being used by many product based companied one of them is “Schneider Electric”.

Odaseva backup solution
Copyright image of odaseva

You can always request a demo from them by going throught there contact us page mentioned here

Grax: Grax is a data value platform to provide backup for your salesforce data. If you want to recover your data back in time then you can use its time machine feature and retrieve those lost data back to your organization.

Grax backup solution
Copyright image of Grax

If you would like to try there production you can find the below details: or you can email them to

CloudAlly: CloudAlly is also a cloud to cloud backup and recovery solution for salesforce which will backup your whole data to Amazon S3 Storage.

CloudAlly backup solution
Copyright image of CloudAlly

If you would like to secure your data with CloudAlly you can reach out to them from there contact page

Thus, these were the Top5 list of tools which are quite famous in enterprise solution. If you are thinking that we don’t need a backup for my salesforce data than I must say that, you must rethink on your decision and try to adopt any non-native salesforce app exchange packages which are mentioned above. I would be willing to write a full review of these products in detail in my upcoming posts.


If you are not satisfied with the above top 5 list then, I have also made another list of all salesforce data backup companies in web with the details like Name of company, Website of the company, Linkedin Page, Contact page of the company, salesforce app exchange marketplace mentioned below.


Salesforce Trailhead Module Related To This Article

If you want to learn more about salesforce metadata and data you can complete the below module of trailhead.

If you have any doubts you can always comment and contact me from our contact us page and we will try to answer your queries as soon as possible and in case you have any suggestion on how to improve my website page, do reach out to me.

#Note: Publishing this content anywhere without the consent of SFDC247 will result in a lawsuit against copyright infringement



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